Office News |5 min read

Meet Alexandra, the First Smiling Face You’ll See at Your Seattle Dentist!

Avatar for Vicki Fidler by Vicki Fidler

Front Desk Coordinator for Seattle Dentist

Going to a new Seattle Dentist can be daunting, but it helps when you see someone with a warm, welcoming smile as soon as you walk in the door. Alexandra is one of our patient care coordinators, and she will usually be the one greeting you as soon as you walk into the office. She has been with Fidler on the Tooth since April of 2016, and many of our patients love her. She is a wonderful addition to our practice for not only is she a genuinely nice person to be around but she’s also a hard worker and will go above and beyond to help you with what you need.

To get to know Alexandra better, we’ve put together a list of Q&A’s:

What is your position here? What do you do?

I am a patient care coordinator, and I take part in scheduling, greeting patients, verifying insurance eligibility and benefits, explaining treatment plans, maintaining communication with other dental specialists, etc. I was thrilled to get this job when I finished college at the University of Washington.

What have been some of your favorite moments at work and how has it been different working here than at other companies in the past?

My favorite moments at work are when we get to celebrate each other; birthdays, weddings, and other wonderful milestones! I also love talking with, and getting to know interesting things about our patients! Everyone has a story to tell, and I love to listen.  In the past, I have specialized in customer service and relations, which is something I have always enjoyed. But here I get to learn about the clinical side of things, which is particularly fascinating because of my background knowledge in biology.

What’s your favorite company perk?

I love having goals to work towards, and working hard at Fidler on the Tooth equals rewards, including staff outings and vacations! Those are amazing and unique company perks, but truthfully, one of the best things is working with my fantastic coworkers every day. Plus, I get to have my teeth cleaned for free! There’s no greater feeling than having nice, clean teeth!

Has anything unique or special happened to you recently?

I moved into a new house in June 2018, and it is my favorite place I’ve ever lived! It is truly a home where I am excited to make many beautiful memories.

What is one of your unique talents or a shocking fact about you?

I have been vegan for nearly 14 years, almost half my life! I am an avid cook and love creating unique and flavorful dishes for anyone and everyone.

What do you enjoy doing when not at work?

Spending time with my partner Steven, my sister Mandie, our dogs Leo (13) and Jack (11), and my other family and best friends. I love being outdoors – sailing, rafting, hiking, gardening – but also thoroughly enjoy reading, crafting, and watching movies.

Where do you enjoy eating, hanging out, or visiting, and why?

My favorite place to eat is in my kitchen, as I have the pleasure of living with amazing chefs! I love to spend time outdoors, whether it be in the city of Seattle or beyond; at parks, beaches, or rivers. I love traveling as well, which allows me to learn more about other people’s cultures, lifestyles, and environments!

Our staff had nothing but wonderful things to say about her. Read them below:

“She always keeps her cool. It doesn’t matter how many people are clamoring for her attention she always remains calm AND with a smile on her face.” -Dr. Fidler

“Alexandra is genuine. Everything she does is always so helpful, thoughtful, and caring. I have never seen her upset. I love to work with her, and she makes every day a joy!” -Brittany

“Alexandra is very nice and easy to work with. All the small convos we have are always very interesting, and she describes stuff in a way that you can imagine what she is saying. She puts a smile on our faces every day.” -Jin

“She’s one of the nicest people I know. She greets everyone who walks through the door with a smile… ALWAYS!” -Romelyn

“I love that when you talk to her, she looks you in the eye and gives you her undivided attention. It’s like you’re the only thing that is important to her at that moment. She has a special way of making you feel valued and loved” -Jessica

“She is very pleasant to be around and is so friendly to everyone. She also has the most beautiful eyes” -Chelsea

“She’s so thoughtful, empathetic, and always willing to help.” -Ally

“I always enjoy talking to her and listening to her sweet, calm voice and looking at her beautiful, twinkly eyes and warm smile. She has a calm and positive aura about her” -Vince

“Alexandra is full of enthusiasm and life! She handles stress very well and can always smile through a storm! She is so compassionate and loving. We are more than blessed to get to spend our time together!” -Mary

I think we can all agree that Alexandra is the sweetest and anyone who gets a chance to meet her is very lucky indeed! Comment below and let us know what you think of our dear Alexandra or come by and say hi to her! You can also read about her and the rest of the team here: Fidler’s Smile Team

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